Complaint Services/Customer Complaints

Customer Complaint Form

We are committed to providing the best service for you. If you have a complaint regarding Bank INA's services or products, please fill out the following form so we can follow up promptly and appropriately.

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Bank INA is licensed and supervised by the Otoritas Jasa Keuangan & Bank Indonesia and is a participant in the LPS guarantee program.

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Bank INA is licensed and supervised by the Otoritas Jasa Keuangan & Bank Indonesia and is a participant in the LPS guarantee program.

Complaints Service