ATM/Debit GPN Card Bank Ina

Procedure for Transactions with a GPN ATM/Debit Card

1. Bank Ina ATM/Debit Cards can be used for cash withdrawal transactions at ATM machines with the logos of Bank Ina, GPN, PRIMA and ATM Bersama.
2. Bank Ina's ATM/Debit Cards can be used for shopping payment transactions at EDC machines bearing the GPN logo.
3. Bank Ina's ATM/Debit Cards can be used for fund transfer transactions to all destination bank accounts registered as members of the GPN network, PRIMA and ATM Bersama.
4. Safe Tips for Using Bank Ina's ATM/Debit Cards:
   • The ATM/Debit Card must always be under your supervision; please immediately report it to Call INA 1500738 if your ATM/Debit Card is lost.
   • Save your ATM/Debit Card number for lost/swallowed card reporting.
   • Be careful in giving your ATM/Debit Card information to someone you don't know, especially over the phone.
   • Don't give your ATM/Debit Card to someone you don't know.
   • Do not write or record your PIN number in your mobile phone, wallet or on your ATM/Debit Card.
   • Avoid using PIN numbers that are easy to guess such as date of birth or phone number.
   • Do not give your PIN number to anyone, including bank officers or people closest to you.
   • When transacting at ATM machines or shopping at swipe machines (EDC), make sure the PIN you enter is not visible to others.
5. ATM/Debit Card PIN:
   • PIN (Personal Identification Number) ATM/Debit Card, is a personal identification number owned by an ATM/Debit Card holder as access for transactions.
   • ATM/Debit Card PIN is used for transactions at ATM machines and shopping transactions at EDC machines.
   • Change your ATM/Debit Card PIN regularly.
   • If you enter your PIN incorrectly 3 times, your ATM/Debit Card will be blocked. If you still remember the correct PIN, please come to the nearest Branch Office to unblock your ATM/Debit Card.
6. Lost/Swallowed ATM/Debit Card:
   • If your ATM/Debit Card is lost/swallowed at Bank Ina's ATM machine or another Bank's ATM machine, immediately report it to the nearest Bank Ina Branch Office or call Call INA 1500738 to block your ATM/Debit Card.
   • Transactions that occur prior to reporting will be entirely your responsibility. If there is misuse of your lost/swallowed ATM/Debit Card after reporting, it will be the responsibility of the Bank.

Fees & Limit of ATM/Debit card is as follows :